Who treats those who treat trauma? The department of social services in Lynn, MA discovered that social workers caring for families in trouble were suffering extreme trauma from their caseloads: depression, isolation, and feelings of hopelessness. Often young social workers were regularly making life and death decisions alone and, as a result, turn over and burn out was legendary. So the department decided to change the rules and try something that had never been done before. The social workers and the families they serve - now say they'll never go back to the old way.